Customer Service
Customer Service
service support

INA provide a concept of "Quality Service and Professional Assurance". Thus, implanted FIVE after-sales service standards, that customers can efficiently use the intelligent logistics system provided by INA.

INA strives in providing our customers with professional, efficiency for after-sales service and support.

  • Immediate response and rectification
    With more than 200 customer service personnel all over the world. 24/7 to provide customers with all enquiries and to ensure that customers can get technical support, anytime and anywhere.

    24/7 availability

    Sturdy operation of equipment's

    Experience technical staff support

    Professional systematically project implementation

    After-sales phone:4001-576109
  • Maintenance
    On top of the stability of our INA products, INA provide ready after sales maintenance team. INA's team of professional maintenance staffs will able to detect and solve problems faced by customers in the shortest time. They will periodically do a checking, analysis of any problems face by our customers and provide professional advice on enhancing on maintenance and performances of INA's products.

    Priority professional maintenance. Quick and efficient handling of equipment defaults with solutions provided.

    Periodically maintenance of INA's products to enhance efficiency.

    Reliable system integration with high quality intelligent logistics infrastructure.

    Routine maintenance and inspection.
  • Spare Parts supply service
    The quality of all original spare parts in INA spare parts online store is guaranteed, covering all categories of spare parts, easy to search and reasonable price, allowing you to buy more assured and use more securely. In addition, INA also provides one-to-one exclusive customer service and parts maintenance services, adheres to customer-centric, and is committed to providing customers with more abundant products and more valuable services.

    Simple, Convenient, Abundance

    To provide you high-quality products and good service

    Let you enjoy a full range of after-sales guarantee

  • Upgrade
    With the rapid development of technology in this industries, it is difficult to reduce the cost and increase efficiency by using old equipment's. Our professional team will create the most suitable solution base on your needs and requirements. The upgrading proposal includes system software upgrade, intelligent hanging systems upgrade/transformation, logistics integration upgrade and more.

    Fully utilise energy efficiency and reduce costs

    Optimize the stability and reliability of existing systems;

    Adopt scientific layout to improve system performance.

  • Technical support

    Project Consultation Service

    Production process consultant: provide consulting service for flow of work process, advice on operation process to maximize production capacity.

    Total Solution Consultant: provide consulting service for garment enterprise. Offer solution in using current resources to maximize efficiency.

    Professional consultant service: JIT production management course: provides production training for garment enterprises. Assisting garment enterprises to minimize the time consuming reduce faults, waste, zero defects and zero inventory.

    Industrial Engineering Management Course:Train managers of garment enterprises to understand more on IE concept in production operation and apply industrial engineering concept into the production process.


    Professional technical support

    Effective problems solving solutions

    Experienced technical team

Contact support
Contact number
Customer Service Hotline:
Smart customer service
Service email
After-sales service email:
After-sales QR code